Monday, December 17, 2012

:(

Oh my god.. I am doing it again. I am unmotivated to blog. It came to a point where I actually forgotten the link to this blog. LOL.

I apologize. I don't really know how many people actually knows of this blog but I am still sorry, but I should have atleast ONE viewer :p I hope. xD

Anyways.. as always, something to talk about in my life. I have a new job. I have left subway for a good month now. No, I didn't make it to Perth Convention and Exhibition Centre. In a way I am glad I didn't make it. Hospitality is a tiring job to have, its especially a stressing one. The job I applied for that time is like a waitressing job. I've forgotten what the position is called :S but its specially for events. I was hoping if I managed to get that job, I could work my way up to an event manager position. Then I realized  I'm actually a very homily person. I like to be home as much as possible, with the puppies, with the cleaning and what not. Not so much of a career person. Even though I'm not a career person, I also like to go out there and make my own money. Its definitely good for me to get out of the house once in awhile too. Social wise, nowadays I think twice. Nothing to do with money. Just the amount of time spent away from home.

So, I decided to try the world of retail. Even though it isn't in the line of what I studied in uni,  but fucking hell it is different. I don't feel as tired, I am less antsy, and I get to take care of my looks more, like my nails, skin and hair. Before when I was in food and beverage, I didn't give two fucks of my outlook. My nails break easily due to the perspiration of my hands in the gloves, causing my nails to soften and become weak. Which then also causes 'hangnails'. Well, I'm guessing that's the cause. Unless it was dehydration/dryness of cuticle in general lol. I never bothered to moisturize it as well. I was pretty much hands on with everything. My hands are pretty ugly at this rate, but not anymore. I get to look after my nails again (before I started working 3 years back) and able to work still.

Face and hair, always taken care of too. In the world of retail, first impression is very important. Best to not look sloppy. I still cant do much bout the dry ends of my hair and I really don't want to keep trimming it. I wanna grow it really long. Not to the point it reaches my butt, but atleast to where the bra clip area. Still finding products to suit my hair. Currently using a salon brand shampoo and conditioner called Angel Professional. It smells soooo good, even as a smoker I get annoyed if my hair reeks of smoke now. heh. Speaking of smoke, its actually really bad to be a smoker and work in retail. You talk to people almost 90% of your shift, so smelling like smoke, especially your breath is really a big nono.

Anyway, when I say less stressing, it really is less stressing. The shit I have to do is like 5% energy needed compared to my previous work place. Before, I usually go home feeling SO tired, even after a refreshing shower. I couldn't be fucked doing anything. Not even tidying up the house. My uniform reeks of my workplace, especially my hair and skin. Walk past me, you can smell subway. My bag I bring with me to work smells like Subway. My everything basically. Bleagh. Now I don't. I'm properly dressed, smelling good, presented very well and best of all, I don't look tired at all. My face would show it all especially.

Not just that, I get to have conversations with people, not just what they came for. So yes, my interpersonal skills are increasing. Yes, I am there to sell as much as I can, which means convincing is necessary, but I am also there to present the world of the product I am selling. To share with the people its beauty and brilliance. I've learnt several techniques in selling as well.

Before I started work, I did alot of research as well. Not just knowing the products I am selling, but also the techniques of selling. We don't want to be aggressive when we sell. Hence you find better ways to sell without being like that. There is one thing though. Ethics in selling. I really don't want to cheat anyone. When we sell, we always make sure we don't hide anything, but also when doing so, we don't want to advertise the negative of the product. Which then comes down to how honest you are, and how you present it. I was actually quite proud of myself how I handled one situation, eventhough it cost me a sale. I don't know. It just didn't feel right to sell to the person.

Oh, I just realized, after all that rambling, I didn't mention where I am working LOL. Its Swarovski. In case you don't know what Swarovski is (YOU SHOULD!), its a boutique selling jewelleries. Its very close to fine jewelleries like diamonds and all. Its man made crystals. Not those plastic ones you get from cheapo stores and what not. Its ingredients are highly guarded secret, so I myself don't know. But the closest description I can give is that it is the cleanest, purest form of glass. That is what I say to customers when they ask what is it. Alot of people think, when you say crystals, its the ones from our nature. Nono. They're man made. Apparently, it needs water to power the machine to make them crystals. We don't know much of the machine, as there is only ONE picture of it and the discoverer. Everything else other than the discoverer and his family (his kids) knows of it. Its pretty interesting. Swarovski used to make crystals for chandeliers and stuff like that, then at one point, left over pieces of crystal were put together, which looked like a mouse. And there we go, the birth of Swarovski figurines.

I am to becareful with how much I blog/speak about Swarovski as an agreement has been signed. But I am still able to share my experience :D So just incase you are wondering what is this "negative" thing bout the product I mentioned earlier...well its like this. A customer came in looking for an ENGAGEMENT ring. Seriously? An engagement ring? Dude, its man made crystals. You want to give your gal man made crystals? Our care for the product is to not let the crystals come in contact with water, perfumes, lotions and etc. Its fashion jewellery. Engagement rings, well you don't really take them off unless you have to. I don't know how much to speak of this since I am not engaged, but I reckon if I were to wear an engagement ring, I wouldn't take it off, like a wedding ring. So yea, you are not to wear Swarovski jewellery into the shower, or do the dishes with it and what not. Whenever I wear any Swarovski jewelleries like rings and bracelet, I take them off before I do the dishes, or wash my hands after I done my business in the toilet, dry my hands then put them back on. Yes, its a lil hassle, but its not like its a big impact in my life. The same as how we wear killer heels just for the sake of looking good, eventhough at the end of the day/night our feet is begging for a good massage. Same same.

So yea, I told the customer, instead of risking his relationship by presenting his gf with Swarovski ring as an engagement ring, I simply said she will not be able to wear any of the rings into the shower. I don't know if he got any of the hints like "DIAMONDS, IDIOT, DIAMONDS" or what, but he said "thank you for your honesty" and I bid him goodbye. Ofcourse before that I said she can wear our products during the wedding. Its fucking sparkly, trust me, Swarovski jewelleries for your wedding, BIG YES! Its so sparkly and elegant, so brilliant it just makes you even more stunning. Enhancing your already beautiful looks. Even when I wear simple casual clothes with my Swarovski jewelleries, my looks just brighten up. Like 10x.

Years before, an ex gifted me a Swarovski figurine. I didn't appreciate it as much as I had no clue what it was. But a year later I discovered the boutique and I was just stunned by it. Everything is so bright and shiny and sparkly. It felt so calming just looking at them. Sadly, I couldn't afford any. I wasn't working, couldn't afford shit and when I was, I didn't see the need for fine jewellery (thank you food and beverage!). Hence, I looked away from buying any Swarovski items, til now. Bwahahahahaha. So here, I can understand customers who come in and just browse at the jewelleries and figurines. I can totally understand their love for it, but unable to fork out a little bit more to treat themselves to it. Hence we offer layby HAHAHAH. Ok not the point, but still, I understand the 'just browsing' customers.

Just 4 weeks into working there, I've already spent $1200 on it. O_O I KNOW!! I CAN'T HELP IT!! Being surrounded by it, 4 times a week, 6-7 hours each, I JUST WANT IT ALLLLLL.

There was one funny thing that happened when I started my first few shifts there. I greeted a customer who walked into the store. There is a glass cabinet display table with jewelleries displayed near the entrance. When she walked in, she would first be presented with it. I walked towards her/ the glass cabinet display table and greeted her. I know I should give customers space after the initial greeting, but I myself was hypnotized by the beauty and brilliance of the displayed items I stood there day dreaming at it. Then I noticed she looked up at me and seemed a lil scared, like I was staring at her LOL. I felt so embarrassed XD I smiled back weakly and turned around pretend I didn't just scared her as if I wasn't giving her space lol!

But yea, its definitely nice to be in this kind of change from hospitality to retail. I won't say its an easy job, but its definitely less stressing. (What I'm stressed of is my bank account instead! XD) I am loving it so far especially my colleagues and managers. Anyways, gotta sign out now, gotta work in 9 hours. Need my beauty sleep :p See ya!

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